SOS - Emergency Contacts

The SOS – Emergency Contacts feature is designed to enhance rider safety by providing instant access to help during any unexpected or risky situation. With a dedicated SOS button available directly inside the app, riders can quickly alert trusted contacts or local authorities without needing to search for phone numbers or switch between apps. This feature ensures that help can be reached within seconds, making every ride safer and more secure.

When a rider taps the SOS button, the system automatically sends an emergency alert to up to three pre-selected contacts. This alert includes important ride details such as the rider’s name, driver information, vehicle details, and the live GPS location. The real-time location link allows emergency contacts to track the rider’s movement and respond quickly if assistance is needed.

This feature is especially useful during late-night rides, travel in unfamiliar areas, or any situation where the rider feels unsafe. By providing instant communication with family, friends, or authorities, the SOS function adds an extra layer of confidence and protection for users.

For taxi businesses, the SOS feature helps build trust and credibility with customers. Riders are more likely to choose a platform that prioritizes safety and offers reliable emergency support. It also demonstrates the company’s commitment to user well-being, which can lead to better customer retention, higher app ratings, and a stronger brand reputation.

Overall, the SOS – Emergency Contacts feature transforms the app into a safer, more dependable travel solution, giving riders peace of mind throughout every journey.