In-App Call / Chat

In-App Call

In-App Call is a powerful communication feature that enables real-time, app-to-app voice calling between drivers and passengers. It helps both parties quickly connect to confirm pickup points, provide directions, or resolve any issues during the trip. Because the calls are made within the app, personal phone numbers remain private, ensuring better security and user confidence. This feature reduces missed pickups, minimizes delays, and improves overall ride coordination, leading to a smoother experience for everyone involved.

In-App Chat

In-App Chat adds another convenient layer of communication through a simple, built-in messaging system. Drivers and passengers can send quick text messages to share location details, instructions, or updates without needing to make a call. This is especially useful in noisy environments, language-barrier situations, or when short, clear instructions are needed. Together, In-App Call and In-App Chat create a seamless communication system that enhances convenience, improves trip accuracy, and increases user satisfaction across the platform.